Frequently Asked Questions

Prize winners in each draw will be posted on the latest results page and final results page on the day of the draw, following the validation process. Sumatra Pools will endeavor to notify each prize winner by telephone, FAX letter, or email using the contact information provided in the winner's registration data no later than 1 x 24 hours after the winner is drawn.
No, once your data has been successfully sent, it cannot be deleted. All data is final. So tickets that have been sent cannot be withdrawn.
Each prize will be sent to the account / paypal address of each winner based on the information provided